How do employees acknowledge policies?

Last reviewed 9 October 2026 · Part of Policy management

Every employee sees a card grid at My Policies, showing only the published policies that currently apply to them.

Each card shows a category icon, the title, the one-line summary, the version and effective date, and one of three states:

• Action needed (amber) — you have not yet acknowledged the current version.
• Acknowledged (green) — you have.
• Carried from vN (gray) — your acknowledgment of an earlier version still applies; no action needed.

The page header tells you how many policies need your attention ("2 policies need your acknowledgment") or that you're up to date.

Reading and acknowledging

Opening a card shows the reader:

• A "What changed" callout, when the version has a change summary — so on a re-acknowledgment you know what's actually different, not a wall of unchanged text.
• The policy text inline, or (for a document-only version) a note pointing you to the attached file, opened through a secure link rather than a public URL.
• If your acknowledgment is carried forward, an information box explains that and no action is offered.
• If you've already acknowledged, a simple confirmation replaces the acknowledgment form.
• Otherwise, a consent box:

"I acknowledge receipt of and access to {Policy}, version {N}, and confirm I have reviewed it. I understand my obligations under this policy."

with a note that your identity, the exact timestamp, the policy and version, and a document fingerprint will be recorded. The Acknowledge Policy button stays disabled until you tick the box.

On acknowledging, you immediately see a sealed receipt (e.g. "Acknowledged. Receipt ACK-2026-004512 · 23 Jul 2026 14:32 UTC"). If you leave and come back later, the reader shows a plain "you have acknowledged this policy version" message rather than the receipt code again — the receipt is only displayed once, right after you act.

Acknowledging is idempotent: doing it twice never creates a duplicate record. Only the current published version can be acknowledged — you can't ack an old, superseded, or draft version.