Login and account

How to sign in to Factura HRMS, reset a forgotten password, change your password and log out, with a screenshot for each step.

For Employee · Last reviewed

Overview

This guide covers how to sign in to the Factura HRMS application, reset a forgotten password, change your password, and log out of the system.

Feature When to Use
Sign In Access the application with your username and password
Forgot Password You cannot remember your current password and need a reset link via email
Change Password You are logged in and want to update your password
Log Out End your current session securely

Articles in this guide

  1. How do I sign in to Factura HRMS?The login page is the first screen you see when you open Factura HRMS.
  2. What do I do if I forgot my password?If you have forgotten your password, you can request a reset link to be sent to your registered email address.
  3. How do I change my password?If you are already logged in and want to update your password, use the Change Password feature.
  4. How do I log out?Always log out when you are done using the application, especially on shared or public computers.

Quick Reference

Task Where to Find It Key Action
Sign In Login page (application URL) Enter username + password, click Sign in
Forgot Password Login page > Forgot password? link Enter email, click Email Reset Link
Reset Password Link in reset email Enter new password twice, click Reset
Change Password Top-right avatar > Change Password Enter current + new password, click Change password
Log Out Top-right avatar > Log Out Click to end session

Troubleshooting

Issue Solution
Cannot sign in Verify your username and password. Use Forgot password? if needed.
Did not receive reset email Check your spam/junk folder. Verify the email address entered matches your account. Contact your administrator if the issue persists.
New password rejected Ensure it is at least 8 characters long and contains both letters and numbers.
Session expired unexpectedly Sessions time out after 30 minutes of inactivity. Sign in again to continue.
Account locked Contact your system administrator to unlock your account.

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