Improve Customer satisfaction, increase retention and grow sales exponentially with Factura’s CRM software - the strategic customer relationship management tool empowering your Sales, Marketing and Customer Support teams. Keep everything on the same page using a transparent system that’s fully customisable and extremely user friendly reducing training time to a minimum. A CRM system can do miracles for your business. It can make internal communication a breeze, it boosts productivity, makes way for increased deal conversion rates and keeps your customers happy. Factura offers 360-degree customer knowledge on a single platform, bringing phone, email, quotes, reports and all activity history available at one place giving your sales team to reduce its involvement in tedious processes while it focuses on what’s actually important – selling.
Have a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.
Track your leads from click to close, while continually optimising your campaigns across every channel. Make smarter decisions about where to invest your marketing dollars.
Get a complete view of your team’s deals with Opportunity Management. See stage, products, competition, quotes, and more. Stay connected to the people and information you need to close every sale.
Let sales reps select the right items for each customer, every time. Get consistent pricing and discounting — and approvals when you need them — even as reps send out more quotes.
Dashboards offer a real-time picture of your business at a glance. Dig deeper with detailed reports that anyone can create. And access your reports and dashboards from anywhere.
Model your sales territories into a logical and flexible structure that maps the right sales reps to the right customers to maximise revenue.
Engage your contacts with beautiful email that's effortless to build, target and send.
Automatically create leads and contacts from website form submissions
Get feedback from your customers and leads. Responses are tied to email addresses of your Customers.
Of the top performing companies are investing in CRM.
Sales increased by 80%
Of the users stated that CRM impacted customer retention.
We know how hard it is to keep your marketing, sales and support teams organized, productive and in sync.
Customer data and interactions scattered across many apps can hinder your team’s ability to collaborate, craft engaging customer experiences and grow revenue.
Fast, simple configuration gives your business a custom CRM that provides everyone who faces the customer with the information and tools they need.
With Factura CRM’s low, predictable pricing, you can build a CRM system that supports your big ideas, instead of limiting them.
CRM solutions for your small business with our customization, configuration, integration and deployment features
“I am finding more and more use for Factura every day. I am amazed at how powerful the application can be and I have no hesitation in recommending it to others that are looking for the right software for their business”
Head of IT, Bisvel Group of Companies
“We’re consistently amazed by the flexibility and simplicity of Factura. Our initial experience was in provisioning the desktop version. We migrated to Factura Web for our clients and Project accounting, group consolidated reports etc. has been made simple. It is now an integral part of our solutions provided for our client businesses”
Head Application Development & Business Services – Qualtek Limited -Ghana
“In case I haven't said it enough already, I LOVE Factura”
“Factura makes accounting needs so quick and easy”